We will gladly special order any item with a 50% non-refundable deposit.
We have had many issues with returns. All returns must have a receipt. We do not accept returns on needles, books, and patterns because of copyright issues. We do not accept returns on fiber or yarn because of the following reasons: dye lots, odors, missing yardage and non-sellable condition. This is for you own protection. You would not want to be the customer that buys the short, stinky, or tangled skein of yarn or fiber!